Current News

Employee Engagement

Engagement Surveys

Feedback 500

Fulfilment

HR Advice

Our Employee Experience

Retention

Wellbeing

Are leaders born, or are they made? While we could spend all day posing arguments for both sides, it&rsquo;s probably more worthwhile to focus on what actually&nbsp;makes a good leader.
And, for this article, take a look at the behaviours that are associated with bad leadership. For it makes much more sense to rid yourself of those negative traits before trying to adopt some shiny new ones, right?&nbsp;
Here are some of the most important things NOT to do, if you want to be seen as an admirable, approachable and inspirational leader.&nbsp;
&nbsp;
<h3>Don&rsquo;t Be Overly Self-Indulgent</h3>
While this may seem like an obvious one, it can be easily forgotten when it comes to promoting yourself as a business. If you&rsquo;re the business owner, don&rsquo;t take all the credit for the things your team has worked hard for.&nbsp;
If you&rsquo;re telling the world (aka LinkedIn) of a recent achievement, tag your team and say thank you. Simple gestures like this will not only boost your team&rsquo;s morale - they set the tone for the supportive work culture you want to create.&nbsp;
&nbsp;
<h3>Don&rsquo;t Act As a Superior - Act Like a Colleague</h3>
A little humility goes a long way when it comes to leadership. If you feel the need to dominate your team as a superior, you&rsquo;ll likely get subpar results. Interrupting people, talking down ideas and showboating are signs of a &lsquo;boss mindset&rsquo; taken too far, and can leave your team feeling intimidated. This in turn will kill their creativity, deter them from speaking out about important issues, and wipe out any loyalty they may have had for you.&nbsp;&nbsp;
&nbsp;
<h3>Don&rsquo;t Assume You&rsquo;re Always Right</h3>
&ldquo;True leaders are the first to admit that they don&rsquo;t know everything and that they need help&rdquo; - Bill Byrd.&nbsp;
These are words to live by for every leader - not just in business, but in sport and life in general.&nbsp;
Always be open to feedback from your team. Welcome disagreement and company criticism with open arms - you have no idea how vital those opinions could be to the health of your business down the line.&nbsp;
&nbsp;
<h3>Don&rsquo;t Be a People Hoarder</h3>
This is one of the toughest pills to swallow for a leader. All too often, the &lsquo;higher-ups&rsquo; in a company will prevent their best talent from progressing their career for fear of losing them. This leads to anger and frustration, which is likely to hurt the company a lot more than if the employee had been shown support.&nbsp;
Instead of feeling betrayed, forsaken or bitter about your worker leaving, tell them how much their presence has meant to you. You have no idea how that same person could repay you for your respectfulness in the future.&nbsp;
&nbsp;
<h3>Don&rsquo;t Be Afraid</h3>
At the risk of sounding clich&eacute;, we&rsquo;ve put &lsquo;don&rsquo;t be afraid&rsquo; on this list because of its irrefutable importance. At the end of the day, leadership is all about taking risks, venturing where others haven&rsquo;t, and giving others the courage to go there with you.&nbsp;
There is no certainty in the world of business - or life, for that matter - and true leadership requires a degree of responsibility that most people don&rsquo;t want to deal with. Courage is perhaps the most admirable and identifiable trait of all great leaders, and it&rsquo;s the thing that history&rsquo;s most prominent leaders are remembered for.&nbsp;
So lead by example, inspire your team with your unwavering belief in them and yourself, and become the fantastic leader you&rsquo;ve always wanted to be.
&nbsp;
For more leadership tips and advice on how to create a positive and supportive work environment, visit our&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://spacehr.co.uk/blogs" target="_blank" rel="noopener noreferrer">blog.</a>

Want To Become a Fantastic Leader?

If you've ever questioned the value of gathering employee feedback via a survey, it might be because you aren't making best use of the data and feedback. Used well, this insight can inform, improve and grow your business.
Here we look at some of the smart ways you can use the insight in your business, to drive improvement and growth. By the end of the read, we hope to have converted you to a raving survey fan! And if you already have feedback and you're doing nothing with it, we hope we inspire you to re-examine it and how it can help improve your business.
&nbsp;
<h3>1. Taking Action</h3>
Gathering employee feedback, then doing nothing with it can be really damaging. You have effectively ignored the feedback and wasted your team's time, which can negatively impact the trust you have with your team. The smartest thing you can do with the feedback is take action!
If you've got lots of feedback and areas to tackle from your latest survey then you might need to prioritise. Look out for key themes, repeat concerns and also some quick wins. Let your team know the top 3 to 5 things you intend to work on and then go and get them done.
&nbsp;
<h3>2. Supporting a Business Case&nbsp;</h3>
Don't overlook your employee engagement insight as evidence for your business case. If there are themes in your feedback they can be powerful to validate and support your arguments.&nbsp;
Let&rsquo;s consider that you were thinking of introducing a new piece of software to your business. Have you had direct feedback that there is a problem to solve in the first place? Or that this would make their working lives easier? Asking these questions first can help mitigate some costly mistakes further down the road.&nbsp;
&nbsp;
<h3>3. Company Communications</h3>
Planning a company update? Again take a look at the feedback you&rsquo;ve obtained. Is there anything in your survey feedback that your team would like to hear about?&nbsp;
Have a look where your lowest scores were, or any areas that were mentioned in written feedback. These are the areas that are important to your team and you can shape really impactful communication sessions around exactly what they want to hear. Similarly talk about success and the strengths of your team. A shot of positivity goes a long way.
&nbsp;
<h3>4. Process improvement</h3>
Broken and inefficient processes can have a noticeable impact on employee engagement. Often we see employees sharing ideas and improvements via our engagement surveys, which shouldn't be overlooked. If your customer service team is telling you via their feedback that they are frustrated, there are wins to be had by addressing their concerns, using the feedback they've already given you.&nbsp;
There&rsquo;s a clear link between employee feedback scores and customer satisfaction scores. If your employees are happy and performing exceptionally, then your customers will be happy too. The answers to unlocking both are likely to be in your survey feedback.&nbsp;
&nbsp;
<h3>5. Investing in skills</h3>
Often there are good indications in a survey, about training needs for leaders. Use the data and the feedback to look at what the team is telling you about it&rsquo;s leadership. Are there key themes where you can place your investment in their skills?&nbsp;
Return on investment when it comes to learning and development spend is important, so it makes sense to use feedback you already have to identify the biggest gaps and get the most from your training budget.
&nbsp;
<h3>6. Recruitment</h3>
One of the things we often talk about with our customers is the "story" behind a survey. What are your team telling you about what it's like to work in the business? What are your strengths and what does the team really enjoy about working there?&nbsp;
This is fantastic information to share during a recruitment process. "Our team has recently told us this&hellip; lots of our team really enjoy this... we're currently focusing on this.... as it's an area we'd like to get better at" . If you want to give candidates a good flavour of what it's like to work in your business, this is great information to repurpose.
&nbsp;
<h3>7. Improving Your Induction Process</h3>
Being a new starter in a business can be nerve-racking. No matter how positive the person is, they will be constantly assessing their new employer through the entire process. The good things will be expected, the bad will be remembered!&nbsp;&nbsp;
Here you&rsquo;re looking for feedback such as gaps in information, gaps in knowledge and cracks in process. If you can address these early in an employee&rsquo;s journey with you, then you can prevent them from becoming bigger issues further down the line.&nbsp;
&nbsp;
<h3>8. Leavers&nbsp;</h3>
Last but not least, are you marrying up the data you get from your engagement surveys, with the insight you get from your exit interviews? Are there common themes? Are there any areas for improvement that might be impacting on employee engagement and causing people to leave?&nbsp;
If so, you might need to prioritise these actions or else it can become a much bigger problem in your business. Don't overlook the insight that bringing these two areas of feedback together can bring.
&nbsp;
The Ten Space platform uses WhatsApp to quickly and easily gain feedback and insight. We've got a great way to capture written feedback from your teams too, so it isn't just data - your team can tell you directly what's on their mind. We can help you create a great employee engagement process that builds constant value in your team . For more information contact alec@tenspace.co.uk

8 Smart reasons to use Employee Feedback to make big changes in your business.

How can employee feedback change your business?

Fashion, football, factories, festivals, and arguably the best music scene in the world - just some of the many things Manchester is famous for. Once dubbed &lsquo;Cottonopolis&rsquo; and &lsquo;England&rsquo;s Second City&rsquo;, this incredible place has been a beacon for British businesses throughout modern history.
Of course, a lot has changed since the industrial revolution, and yet Manchester has effortlessly evolved with the times. It&rsquo;s now the&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://technation.io/news/tech-nation-report-2020/" target="_blank" rel="noopener noreferrer">fastest growing tech city in Europe</a>, and we couldn&rsquo;t be prouder to be here.&nbsp;
Here are some of the top reasons why we think Manchester is such an awesome city for businesses, freelancers, and workers in the digital space.
&nbsp;
<h3>New Opportunities Are Created Every Day</h3>
From the textile boom to the tech boom, Manchester has been a thriving hub for new businesses for the past 300 years. The city employs over&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://technation.io/bright-tech-future/" target="_blank" rel="noopener noreferrer">100,000 workers in the digital economy</a>, with new jobs created every single day. Even in its mid-pandemic state, the digital sector continues to thrive. A surge in demand for remote working tools, video conferencing, e-commerce functionality has put tech at the forefront of the entire economy&rsquo;s bounce back effort.&nbsp;
While a lot of companies had to make cuts and stall recruitment over 2020, many are now planning to hire new staff this year. Manchester Digital has reported that over&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://businessmanchester.co.uk/2021/04/30/north-west-business-confidence-highest-in-the-uk/" target="_blank" rel="noopener noreferrer">71% of respondents</a>&nbsp;to its survey said they would onboard in 2021, with 70% planning to introduce brand new roles. See? We told you we were excellent at evolving!&nbsp;
&nbsp;
<h3>It&rsquo;s an Optimistic Haven</h3>
It would be a lie to say that everything&rsquo;s always rosey in Manchester. After all, it does rain here 140 days a year on average! And although the pandemic has indeed brought forth a lot of suffering, Manchester&rsquo;s wider community has never lost its &lsquo;glass half full&rsquo; spirit.&nbsp;
A recent survey by the Business Barometer found that&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://businessmanchester.co.uk/2021/04/30/north-west-business-confidence-highest-in-the-uk/" target="_blank" rel="noopener noreferrer">business confidence in the North West and Manchester rose to 29%</a>&nbsp;- the highest reading since 2018, and the highest figure in the UK! The feeling is so tangible that you can practically smell the optimism in the air - or is that just our favourite restaurant opening back up?&nbsp;
&nbsp;
<h3>It&rsquo;s Amazingly Accommodating</h3>
No matter what sort of thing you&rsquo;re into, Manchester can accommodate. It offers some of the hottest nightlife, music venues, cafes, history and culture hotspots in the whole of the UK - all accessible by fantastic transport links. The city&rsquo;s frequent tram services allow you to forget all about timetables - which is great news for those whose zoom meetings frequently run over!&nbsp;
Manchester is also home to a student population of&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.investinmanchester.com/why-manchester/talent/universities" target="_blank" rel="noopener noreferrer">over 100,000</a> - one of the largest in Europe. This makes it the perfect place to establish symbiotic relationships between fresh talent and startups ready to grow.&nbsp;
To put it simply, we absolutely love Manchester, and we couldn&rsquo;t be more excited to contribute to its digital sector with cutting-edge technology that helps businesses improve employee engagement and thrive.&nbsp;
If you&rsquo;re a fellow digital business interested in collaborating to celebrate this sensational city,&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://spacehr.co.uk/" target="_blank" rel="noopener noreferrer">get in touch with us</a>!&nbsp;
&nbsp;
Photo by&nbsp;<a style="background-color: transparent; color: rgb(219, 62, 98);" href="https://unsplash.com/@mrwilliamo?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText" target="_blank" rel="noopener noreferrer">William McCue</a>&nbsp;on&nbsp;<a style="background-color: transparent; color: rgb(219, 62, 98);" href="https://unsplash.com/s/photos/manchester?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText" target="_blank" rel="noopener noreferrer">Unsplash</a>

Why Manchester Is Such an Awesome City for Digital Businesses

Tech in the North West

What do you do with crazy high engagement scores?
Take your business international! Read our Case Study of how we're working with BEAM Fieldwork.&nbsp;
One of Ten Space&rsquo;s first ever clients was is the wonderful BEAM Fieldwork.
Amy, the MD, leads a small but perfectly formed team of research professionals. Organising market research studies for large and well known brands.
When we first started working with Amy, we were in the thick of the pandemic. She had a number of team members who were on furlough and she was uncertain about the impact it was having on the team and what the path out the other side of lockdown looked like.
We worked with Amy to build an anonymous survey, which we sent out to the team via WhatsApp. This method worked for a team who weren&rsquo;t all sat in front of emails, depending on if they were on or off furlough at the time.
We built a set of questions that would allow Amy to take a temperature check from the team, gain insight into their sentiment and obtain written feedback to help Amy to move the team forward.
&nbsp;
So, what did we find? We found a team who were so engaged it was almost off the scale! Nearly &ldquo;full marks&rdquo;! In fact her scores were so high, they had us checking our code to make sure we&rsquo;d counted right!
So what advice do you give when the client can probably tell you a thing or two about engaging a team?! Well you talk about what you&rsquo;re going to DO with those engagement scores!
&nbsp;
At Ten Space we often talk about the engagement bank account, the more credit in the bank, the more great things you can buy for your business. The higher your engagement (credit), the more you can achieve with your business. We discussed how Amy could comfortably make some withdrawals; implement change, challenge the team some more, take some risks and still have an engaged team supporting her every move.
It gave Amy the extra confidence she needed to press the 'super charge' button on her business and go international. It had always been an ambition, but with the knowledge her team were behind her and some additional client wins, she went for it.
Fast forward to BEAM&rsquo;s next quarterly survey. We worked with Amy to evolve her questions. Her business was changing and so we needed to be tapping into slightly different things to keep it relevant and deliver the feedback Amy needed to move forward again.
She&rsquo;d just held a team meeting, where she&rsquo;d announced the changes and what the future of the business was going to look like. Big changes; new line managers, more risk, extra challenges for the team and no more furlough.
&nbsp;
So did her engagement drop? Did Amy make a withdrawal from her engagement to enact the change?
Nope! Honestly, there&rsquo;s dream teams and then there is BEAM! Amy knew what her team needed to keep them engaged in the future of the business (backed up with our engagement model). She was able to lead her team through the change, reset the vision and keep them engaged with her and with each other.
We&rsquo;re going to be following Amy&rsquo;s business, every quarter, evolving her question set to keep it relevant and fresh. To ensure that she knows what&rsquo;s going on with her team in the moment. What impact the changes are having and how it&rsquo;s impacting on engagement.
If something shifts and we see a downward trend, we&rsquo;ll know about it quickly and we&rsquo;ll know why it happened. Her team will tell us.
&nbsp;
We&rsquo;d like to wish Amy and the whole team at BEAM all the best for the future. We&rsquo;re honoured to be partnering such an incredible business at such a pivotal part in their journey. Go get them!
&nbsp;
We offer a managed service at Ten Space, so we get to know your business and where you&rsquo;re heading. We&rsquo;ll work with you to get you the employee insight you need to help move forward and achieve your business goals.&nbsp;

How BEAM used their engagement scores to expand their business

Case Study: BEAM Fieldwork

The eight-hour workday: like it or absolutely loathe it, it&rsquo;s still the most popular working routine in the world of employment. But, over the past few years, we&rsquo;ve started to see a shift towards more flexible working hours.
And although this change has been undoubtedly expedited by the pandemic and the rise of the gig economy, it does beg the question - have we&nbsp;outgrown the need for an eight-hour workday?&nbsp;
As evidence would suggest, yes. We have.&nbsp;
&nbsp;
<h3>The Origins of the Eight-Hour Workday</h3>
The eight-hour workday was introduced as a method of making working conditions more humane for employees during the industrial revolution. During this time, workers would typically work 10-16 hour days to cope with the 24/7 operational demands of running a factory.
Robert Owen, textile manufacturer and philanthropist, coined the slogan, &lsquo;Eight hours' labour, Eight hours' recreation, Eight hours' rest&rsquo;, to reform these extreme working habits. But the eight-hour workday wasn&rsquo;t actually mainstream in the US until 1926, when it was mandated by Henry Ford throughout his company&rsquo;s factories.&nbsp;
So it turns out that the oh-so familiar 8-hour day isn&rsquo;t, in fact, based on science or research. It&rsquo;s merely a slight improvement of far more extreme working conditions, and a labour structure designed specifically for factories. Not so compatible with today&rsquo;s working world, which is filled with blog writers, graphic designers, and various other creativity-dependent roles, right?
&nbsp;
<h3>Is It Even Productive?&nbsp;</h3>
It seems foolish to think that one could spend eight hours on one task with unwavering concentration, so why do we expect workers to do just that?&nbsp;
As&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.vouchercloud.com/resources/office-worker-productivity" target="_blank" rel="noopener noreferrer">research</a> suggests, the average worker is only productive for 2 hours and 53 minutes in the working day. This means that almost 100 hours of productivity is lost per month simply by adopting the antiquated &lsquo;9 to 5&rsquo; routine - yikes!&nbsp;
It&rsquo;s no surprise then that companies who offer their employees flexitime or remote working are&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.forbes.com/sites/victorlipman/2016/05/02/are-remote-workers-happier-and-more-productive-new-survey-offers-answers/%2311f970b96663" target="_blank" rel="noopener noreferrer">significantly more productive</a>&nbsp;than those who don&rsquo;t. These same companies also reap the benefits of a happier workforce i.e.&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.spacehr.co.uk/blogs/5-steps-to-a-highly-engaged-team---part-1" target="_blank" rel="noopener noreferrer">better employee engagement</a>, reduced turnover and lower absenteeism.&nbsp;
Without a doubt, the evidence suggests that the eight-hour workday could be hindering the output and staff morale of many modern businesses. So what&rsquo;s the right answer? How can a business combat the negative implications that the 9 to 5 brings?
&nbsp;
<h3>There&rsquo;s No &lsquo;One-Size-Fits-All&rsquo; Answer</h3>
It&rsquo;s worth remembering that no two people have the exact same daily structure, and so trying to implement a working routine to suit everyone is impossible. Giving your team a little freedom - or at least wiggle room - with regards to when they work can really do wonders. Offering remote working once a week, or giving your team frequent breaks can be super helpful if you don&rsquo;t want to wave goodbye to the 9 to 5 just yet.&nbsp;
At the end of the day, the happiest employee is the&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://warwick.ac.uk/newsandevents/pressreleases/new_study_shows/" target="_blank" rel="noopener noreferrer">most productive</a>&nbsp;employee. So keep morale high and the rest will follow - even if that means ditching the eight-hour workday altogether!&nbsp;
&nbsp;
If you&rsquo;re interested in finding out more about creating an awesome workplace for your team, visit our&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.spacehr.co.uk/" target="_blank" rel="noopener noreferrer">website</a>.

Are We Outgrowing The 8-Hour Workday?

The book, "The 7 Habits of Highly Effective People" had such a huge influence on me. I got introduced to it at a point in my career where I really needed it. It brought me so much clarity and renewed energy in my career and leadership style and it's continued to shape so much of my thinking from that point on.
I revisit it often, I think I'm up to 3 copies of it now! I'll often share parts of it when I'm mentoring or coaching, directing people to read parts of the book, or watch videos and lectures online.
The original version was published in 1989. But don't let that put you off, the key messages are as relevant today as they ever have been.
The book is about personal effectiveness. But it's hard to separate that from great leadership. From there, it's then hard to separate that from leading in an engaging way. I've found that the lessons that I learned in that book have naturally migrated into my work on employee engagement.
So having taken it down from my shelf to have a look through for the 1001 time, I thought I'd share just a little of what I see in the book about employee engagement. There is way too much to include in one blog, so I've gone killer content only!
I give you...&nbsp;The 7 Habits of Highly Engaging Leaders!
&nbsp;
<h3>Habit One - Be proactive</h3>
Let's start with the habit of making and keeping commitments.. So much of engagement is wrapped up in the trust and confidence employees hold about their leaders. Employees join a business and leave a manager and I've seen that playing out time and time again in my career.
This habit is just doing what you say you are going to do - every. single. time.
Are you about to change your mind, pivot or let someone down? It happens. Be proactive about telling them. Protect the trust they have in you - it'll protect their engagement too.
&nbsp;
<h3>Habit Two - Begin with the end in mind</h3>
I did a 3 day course on the 7 Habits, I remember sitting in a training room and them playing a video. The video asks you to imagine yourself on your 80th birthday and what you'd like people to say about you, how you lived your life, the kind of person you were. I found myself crying!
If you're interested, you can check out the video here - tissues at the ready! (OK, maybe it's just me!).
<a style="background-color: transparent; color: rgb(17, 85, 204);" href="https://www.franklincovey.com/the-7-habits__trashed/habit-2/" target="_blank" rel="noopener noreferrer">https://www.franklincovey.com/the-7-habits__trashed/habit-2/</a>
At Ten Space, we talk about the impact of being an inspirational leader. Someone who brings out the best in their team. Who draws the outlines and lets their teams colour in the picture how they want.
I'm not sure "be inspirational" is a particularly helpful piece of advice for me to give out as a habit! But I'd encourage you to consider if you are a consistent leader, are you true to your values and do your team see the best of you? We can really see great habits on this topic play out in engagement scores and feedback.
&nbsp;
<h3>Habit Three - Put first things first</h3>
Quadrant planning was a game changer for me. It made me realise that my measure of success to others wasn't on how many emails I'd sent (their urgent) - it was on the pro-active value I add (my important). It was the moment that made me get out of my inbox and start creating strategies and delivering great change instead!
I see "inbox dwelling" happening all the time in the written feedback we get from our surveys. It's the pleas for more one-to-ones, more career management, more time spent on proactive communication.
Building team engagement is about doing more than fixing issues as they come up. that's the basics. Building engagement is about doing the things that are not urgent, but are important to that employee.
So don't make a habit of cancelling one-to-ones. They might not matter to you, but they do to your employees.
&nbsp;
<h3>Habit Four - Think win/win</h3>
This habit is about a mentality of abundance. "There is enough to go round". "For me to win, that doesn't mean someone else has to lose".
So how does this play out into engagement? For me, this habit is about teams. It's about great habits of collaboration, of valuing everyone's contributions. Of recognition that stretches across the entire team. Of not playing favourites with team members. I come to realise how damaging the concept of "Top Talent" is on employee engagement - but I'll save that for another blog!
&nbsp;
<h3>Habit Five - Seek first to understand, then to be understood</h3>
There's another great video for this!&nbsp;<a style="color: rgb(0, 0, 233); background-color: transparent;" href="https://www.franklincovey.com/the-7-habits__trashed/habit-5/" target="_blank" rel="noopener noreferrer">https://www.franklincovey.com/the-7-habits__trashed/habit-5/</a>
The habit we're trying to create here is listening to your team. Like really listening! It&rsquo;s one of the things I'm so passionate about with our employee survey platform. The anonymity of it allows you to surface feedback that employees might not share in another way. Once you know what's happening, you can take action. Once you've taken action, you've delivered on a promise. You've built trust and you've built engagement. Hurrah!
&nbsp;
<h3>Habit Six - Synergise</h3>
The sum of the parts is greater than the whole. The habit here is about being mindfully inclusive. Of recognising the contribution that all of your team can make and bringing out the best in them.
It's about operating in a really inclusive way, that allows your team to really shine. The habit of putting your ego on hold!
&nbsp;
<h3>Habit Seven - Sharpen the saw</h3>
Last but not least, &lsquo;sharpen the saw&rsquo; is creating a habit of wellbeing and self-investment. There is no end of content about this online already, this again isn't the place for my thoughts on creating great personal wellbeing habits (but I'm happy to share them if you want to DM me!).
The habit here, which really builds engagement, is about leading by example when it comes to sharpening the saw. Your team seeing you investing in your personal development, or creating healthy work boundaries is a powerful example of what your values are as a leader. Wellbeing of the team is key to engagement, but it can get lost in translation if your words and music don't match!
&nbsp;
Franklin Covey, if you're reading this and need my bank details for a commission payment, give me a shout! Does that count as a win-win?! 🙂

7 great habits to engage your team and lead with success

The 7 Habits of Highly Engaging Leaders

We&rsquo;ve all wanted to leave work early at some point because the sun is shining outside. But does the weather have a direct impact on our performance or engagement?
It may seem like a radical concept, but the weather actually has a profound effect on our cognitive state. Our ability to focus, solve problems and remain engaged throughout the day can all be swayed by meteorological affairs. Let&rsquo;s explore the different ways in which the weather can impact employee engagement rates.&nbsp;
&nbsp;
<h3>The Impact of Good Weather</h3>
It&rsquo;s no secret that little doses of sunlight can do wonders for our mental and emotional health, and can help us stay positive. In fact,&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://medicalxpress.com/news/2021-01-explores-effects-morning-weather-people.html" target="_blank" rel="noopener noreferrer">studies have shown</a> that the better the weather is in the morning, the more motivated and happy employees feel throughout the day at work. And while these things are all fantastic for productivity and employee engagement, there can always be too much of a good thing!&nbsp;
A study conducted by Andrews Sykes found that&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.andrews-sykes.com/info/office-beach-heatwave-study/" target="_blank" rel="noopener noreferrer">30% of office workers</a>&nbsp;exceed their lunch hours by almost 13 minutes during the warmer months. That adds up to a 4.3 hours per month, if you&rsquo;re wondering! On top of this,&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.andrews-sykes.com/info/office-beach-heatwave-study/" target="_blank" rel="noopener noreferrer">a third of these workers</a> also admitted that being inside on a sunny day makes them feel trapped.&nbsp;
Great employee engagement happens when employees are happy and they are channelling that happiness towards the goals of the business. So whilst great weather can improve employee mood, they might like to be having a great time elsewhere! So how can you combat the negative effects of great weather on employee engagement?&nbsp;
&nbsp;
<h3>Temperature Control&nbsp;</h3>
We may be stating the obvious here, but you should never underestimate the power of air conditioning on a hot summer&rsquo;s day.&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.independent.co.uk/climate-change/news/weather-heatwave-air-conditioning-hot-stop-brain-working-harvard-university-a8440986.html" target="_blank" rel="noopener noreferrer">Studies have shown</a>&nbsp;that hot rooms without air con can prevent the brain from working properly. This, of course, has many negative implications for employee morale and satisfaction. You should always keep effective temperature controls in place to ensure optimal concentration, productivity and employee engagement.
&nbsp;
<h3>Relax the Dress Code</h3>
Nothing is quite as uncomfortable as feeling overdressed in a hot room. Frankly, it&rsquo;s no surprise&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.andrews-sykes.com/info/office-beach-heatwave-study/" target="_blank" rel="noopener noreferrer">a third of workplaces</a> with formal dress codes reported arguments among colleagues about room temperature. Of course, no one likes workplace conflict, and situations like this are terrible for staff morale.
But can casualwear really make a significant difference? Well, yes. One study found that&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.andrews-sykes.com/info/office-beach-heatwave-study/" target="_blank" rel="noopener noreferrer">16% of staff</a>&nbsp;who were able to opt for casualwear were willing to work overtime in warmer weather (as opposed to the 3% who were stuck in formal attire). Smart-casual just got a whole new meaning!&nbsp;
&nbsp;
<h3>The Impact of Bad Weather</h3>
Just like great morning weather sets employees up for a positive day at work, gloomy morning weather has the opposite effect.&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://medicalxpress.com/news/2021-01-explores-effects-morning-weather-people.html" target="_blank" rel="noopener noreferrer">IAAP reported</a> that employees felt fatigued and unsatisfied when faced with gloomy scenes outside their windows at the start of the day.
It&rsquo;s important to remember also that when the sun disappears, we can struggle to get enough&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.myhrtoolkit.com/blog/weather-to-motivate" target="_blank" rel="noopener noreferrer">Vitamin D</a> - that which activates our &lsquo;feel-good&rsquo; chemical, serotonin.&nbsp;
So what&rsquo;s the answer? How can you win in this constant battle with the weather as an employer?
&nbsp;
<h3>Natural Light is Key</h3>
It&rsquo;s worthwhile letting in as much natural daylight into your office as possible. Allowing employees to sit near a window will allow them to catch some rays (if the sun decides to make an appearance). Window seats are the prime real estate of the office environment, and multiple studies have shown that sitting near a window can&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.nbcnews.com/better/pop-culture/sitting-window-can-boost-your-productivity-ncna873991" target="_blank" rel="noopener noreferrer">reduce drowsiness by 10%.</a>
So there you have it! Those are the different ways in which the weather can have an impact on your team&rsquo;s engagement rates and productivity. Of course the weather isn't the be all and end all of employee satisfaction, and there are many other factors at play.&nbsp;
&nbsp;
If you&rsquo;re serious about improving your working environment, check out our&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.spacehr.co.uk/" target="_blank" rel="noopener noreferrer">website</a>. We&rsquo;re helping businesses keep their teams engaged with cutting edge technology that can boost employee morale, productivity, and satisfaction.

The impact of good weather on employee engagement

The Strange Effects Weather Can Have On Employee Engagement

I first heard about Net Promoter Scoring (NPS) was when I was doing a course with Goldman Sachs some 10 years ago. I felt like I was quite late to the party - at least half the room had heard of it before.
Having studied marketing and having a wife that works in Market Research, I knew about the application of a Likert Scales and how that could help you determine the attitudes and opinions of your customers, but NPS developed this further. It provided a framework for measurement over time and this appealed to me as a very useful metric for customer-centric companies.&nbsp;
I spent 2 years as a recruitment consultant, then 11 years building a digital marketing agency. I worked with a good number of recruitment businesses as clients. I loved building websites for recruiters because I understood the market and the requirements were always a challenge.
The biggest challenge was one of differentiation from the competition - &ldquo;how can I make a better website than my competitor?&rdquo;.
This is a difficult question to answer, because there are lots of ways that your website can be better but in my efforts with my earlier clients, it normally boiled down to 3 main things;
&nbsp;
1.&nbsp;Design - Brand identity and website design had to be awesome
2.&nbsp;Candidate Attraction - Needed a great job search and easy registration and application&nbsp;
3.&nbsp;Client Attraction - Needed to position you as a better choice than your competitors
&nbsp;
I love consumer psychology and brand identity. I firmly believe that if you don&rsquo;t understand your customer you don&rsquo;t stand a chance of building an amazing brand. When building a website for a recruitment company you really have to put your client and your candidate at the heart of the experience. This made sense to me and made it easy for me to work with recruiters. Some recruitment agencies make some bold claims about their client and candidate experience (without really backing it up) but with one client I learned something that stayed with me and probably (in part) influenced my reason to be part of Ten Space.&nbsp;
This company took NPS seriously. They wore their NPS score on the homepage of their website like a huge badge of honour, and rightly so. They had a great score for their candidate NPS and for their client NPS. They demonstrated true sector knowledge and were meticulous about their brand and the quality of the design. But they didn&rsquo;t stop there.&nbsp;
They put their consultant experience front a centre too. After the obligatory job search splash (which should always be front and centre on a recruitment website in my opinion) they had a huge focus on the reasons to work for their business and the quality of the consultants that worked there too. I was seriously impressed. They&rsquo;d absolutely nailed the thing that many recruitment companies overlook in their marketing - Recruitment is a people driven business, and their consultants were their major differentiator.
But then they took it up another notch - they qualified. They didn&rsquo;t just say &ldquo;we&rsquo;re great and here&rsquo;s some nice things our team have to say about us (with a gun to their head)&rdquo;. They were bold enough to talk about having an amazing Employee Net Promotor Score (eNPS). This is what we use at Space HR to measure the employee engagement or loyalty to a business. It provides data that helps you build a great internal brand and develop incredible loyalty with your employees.
&nbsp;
Just like candidate and client satisfaction can be managed, so can consultant satisfaction and this is the way to do it. It doesn&rsquo;t have to be baked in to an awesome tech platform like ours, you can just send a survey out on paper and hope you get a response, but keep in mind that our platform makes this highly engaging for all parties.
So recruiters, here&rsquo;s my challenge to you. If you&rsquo;re looking for a true differentiator in your business, you truly believe that your people make your business and you want to back it up with some real data, speak to Ten Space.
&gt; We want to help you put your people first.&nbsp;
&gt; We want you to push past the revenue and headcount barriers that most recruiters don't.
&gt; We want to help you build a business for the future.&nbsp;
&gt; We want to help you achieve your vision.&nbsp;
Put your consultants first, listen to their views and let them be part of your growth. You can&rsquo;t do it all yourself and you might learn a whole bunch of amazing new things that help you get there faster and far more enjoyably.
&nbsp;
After all you you hired them for their talent, now let that talent shine.

Put your consultants at the heart of what makes you different

eNPS- Why Recruiters need to take it seriously.

It&rsquo;s a well-known fact that stress is a direct cause of many physical and mental illnesses. But what role does stress play in creativity? And is there a way of combating it in the workplace? While it&rsquo;s easy to assume that creativity would be&nbsp;negatively impacted by stress, it&rsquo;s not that black and white.&nbsp;
Stress, in its most instinctive sense, is the body&rsquo;s reaction to dangerous and/or challenging situations. It&rsquo;s a reflexive function specifically designed for&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.frontiersin.org/articles/10.3389/fpsyg.2020.585969/full" target="_blank" rel="noopener noreferrer">performance, growth or survival</a>. For this reason, stress can actually&nbsp;enhance&nbsp;our productivity in certain situations. This is why it&rsquo;s important to look at the&nbsp;kinds&nbsp;of stressors, as well as&nbsp;time spent&nbsp;under stress, in order to determine its effect on creativity.&nbsp;
&nbsp;
<h3>The &lsquo;Good&rsquo; Stress</h3>
Otherwise known as &lsquo;constructive&rsquo; or &lsquo;meaningful&rsquo; stress, this arises when an employee is challenged, set targets, or given a mission. This sort of stress can be a fantastic motivator and engager, giving an individual a greater sense of purpose in the workplace. BUT, it must strike a perfect balance between pressure and meaningfulness:
<ul>
<li>Asking an employee to do a high volume of repetitive tasks all day long is a no-go. It goes without saying that this form of stress via repetition and deadline puts an employee on autopilot. This will, without a doubt, have negative effects on creativity, ergo employee engagement.&nbsp;</li>
<li>Giving them a purposeful problem to solve at their own pace with considerable reward upon completion is an example of a meaningful form of stress.&nbsp;</li>
</ul>
If you feel like your team members&rsquo; creativity is suffering due to a lack of &lsquo;good stress&rsquo;, try switching up their routine. Challenge them with a more meaningful task. They&rsquo;ll feel more appreciated in the work environment, and you&rsquo;ll likely see an increase in your productivity as a result. Creating a fulfilling role for your employees, is a really key element of employee engagement to drive creativity.&nbsp;
&nbsp;
<h3>The &lsquo;Bad&rsquo; Stresses</h3>
Today&rsquo;s most common conception of &lsquo;stress&rsquo; is the unfavourable kind. The kind that keeps you up at night, makes you ill, and leads to more complicated mental health issues such as anxiety and depression.&nbsp;
This sort of stress can arise from an array of factors, such as deadlines, money worries, family issues, or job security. There&rsquo;s absolutely no doubt that this form of stress leads to killed creativity, as concluded by countless&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1467-8691.1992.tb00052.x" target="_blank" rel="noopener noreferrer">academic studies</a>. And while an employer can&rsquo;t combat&nbsp;every stressor, they can certainly help alleviate work-related pressure on a team member.&nbsp;
So here are some ways to help combat workplace stressors and increase your team members&rsquo; creativity and engagement.&nbsp;
&nbsp;
<h4>Look After Their Wellbeing&nbsp;</h4>
Ensuring your team members feel safe, secure and supported in your business is a key element of tackling workplace stressors. Ensuring you know how to spot the signs of stress, so you can support your employees in the way they need is a key leadership skill. Knowing the red flags and&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.spacehr.co.uk/blogs/how-to-spot-the-warning-signs-of-stress-in-your-team-and-what-you-can-do-to-help" target="_blank" rel="noopener noreferrer">how to spot the signs of stress in your team</a> can make all the difference to how your team feel in the workplace.&nbsp;
<h4>Allow Them More Time Away From Their Desk</h4>
We associate our desks with work. And if we associate our work with stress, then simply working in a different environment can help reduce any strong work-stress connotations.&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.gallup.com/workplace/283985/working-remotely-effective-gallup-research-says-yes.aspx" target="_blank" rel="noopener noreferrer">Offering remote working</a>, or hybrid working is also a great way for companies to increase employee engagement and satisfaction rates. Offering a choice, being able to work where your creativity takes you, can be a really powerful motivator.&nbsp;
<h4>Make Your Workspace a Green Space&nbsp;</h4>
Studies have shown that including plants in a work environment can increase&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.prnewswire.com/news-releases/global-study-connects-levels-of-employee-productivity-and-well-being-to-office-design-300058034.html" target="_blank" rel="noopener noreferrer">productivity by up to 15%</a>. Touching and smelling indoor plants can also&nbsp;<a style="background-color: transparent; color: rgb(16, 60, 192);" href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4419447/" target="_blank" rel="noopener noreferrer">alleviate psychological stress.</a> It seems like a simple measure, but may make a huge difference in the long run.
<h4>Talk It Out</h4>
Of course, nothing can help you understand how to combat a team member&rsquo;s stress better than having a meaningful conversation. Let them know you&rsquo;re there for them, that you&rsquo;ll provide any support they need, and ask them what else you could do to help. You&rsquo;d be surprised how much a 10 minute chat away from the desk can do. Sometimes offering a way to do this anonymously, can unlock additional insight that might help.&nbsp;
&nbsp;
If you&rsquo;re leading a creative team and you&rsquo;d like to understand their levels of engagement better, to turn up their creativity and productivity, Ten Space can help - victoria@tenspace.co.uk.

How Stress Impacts on Creativity in the Workplace

How BEAM Fieldwork increased their survey completion rate to 94% by creating action plans using feedback  gathered by Ten Space

Case Study

Following a successful HR career, Victoria saw the opportunity to build a pragmatic product for HR teams to fall in love with. Her mission to ‘create incredible workplaces through highly engaged teams’, is underpinned by the technology and service delivered by the Ten Space team. 

CEO / Founder

Ten Space is a team of experts in employee engagement, experience and technology. Our powerful survey platform and service helps HR teams build winning businesses.

<div>Right from the start our goal was always very clear. We wanted to help businesses be the best versions of themselves.So we combined technology, support and resources for HR professionals and business leaders to gain incredible insight.We’ve built a product that’s really easy to build into your current framework and delivers feedback from day one.</div>

Our platform is designed to help you understand the real problems in your business - fast!

Insightful articles, hints &amp; tips and company news

Featured Blog

Take our survey platform for a test drive and see what it can do for you and your business.

See how B-Secur used their 81% completion rate to inform engagement policies and strategies through Ten Space.

Featured Case Study

view

Take our platform for a test drive and see what it can do for you and your business. Our team are here to answer all your questions.

Employee engagement is crucial for accountancy firms as it directly impacts productivity, client satisfaction and firm reputation. Engaged employees are more likely to go the extra mile to understand client needs, provide tailored solutions and build long-term relationships. High levels of engagement reduce turnover rates, saving recruitment costs and preserving institutional knowledge.
                

Measure employee engagement in accountancy firms through regular surveys assessing factors like job satisfaction, work-life balance and alignment with firm values. Include questions on communication effectiveness, career development opportunities and recognition. Analyse survey results to identify areas for improvement and gauge overall engagement levels.

 A great employee engagement platform will give you the data, insight and feedback you need to enact real change in your organisation. Using a third-party platform adds an extra layer of trust. By segmenting the data from engagement surveys, you can uncover valuable insights specific to different employee groups. You can find where your problems are coming from and create targeted actions.

How it works

<div><h3 class="heading pb-4">What is Employee Engagement?</h3>To put it in its simplest form: Employee engagement is the level of commitment, enthusiasm and dedication employees have towards their work and the organisation. Enhanced employee engagement reveals itself in employees reaching their full potential and delivering exceptional performance at work.</div>

Measuring employee engagement in your legal firm can be achieved through regular employee surveys. This first step is critical in gathering data that will help you make decisions. Ideally you should be surveying your business every month so you can quickly observe any drops in engagement and affect a plan quickly to resolve issues. Regular surveys provide the data you need to build a strategic engagement plan based on real information, not gut feeling.


Using an ‘engagement specific’ survey platform will help you gather data faster, more securely and more accurately. The right platform will also make it easier for people to submit their responses in a way that’s easy for them. You’ll be able to compare results over time to analyse trends. By segmenting the data from engagement surveys, you can uncover valuable insights specific to different employee groups. You can find where your problems are coming from and create targeted actions.

Once you’ve done your first survey, things will become instantly clearer. You’ll start to see the hotpots in your company by a variety of segmentation criteria such as team, location, gender, role and tenure. Open-ended feedback will often help provide a solution to the challenges you’re seeing. We’re always amazed how much insight a first survey provides to our customers from a high level right into the detail. Measuring consistent data-points over time will help gain a deep understanding of how to build your strategic plan.


Build your employee engagement strategy

<div><h3 class="heading pb-4">High engagement means higher performance</h3>Employee engagement is a critical activity for professional services firms. Retaining your high performing people will help you build a high performing legal practice. 

But if you don’t have a way to measure engagement and understand when engagement is dropping, you run the risk of losing your top performers and a potential domino effect of top talent.</div>

This is a 404 error, which means you've clicked on a bad link or entered an invalid URL.

learn more about employee experience &amp; retention

An easy-to-use platform to helps you capture employee feedback simply, safely and securely.

Survey using Email, WhatsApp and SMS. Easily reach your deskless mobile and remote workers with surveys so everyone can share their ideas and feedback.

Reporting that delivers instant actionable insights, whilst offering rich detailed analysis.

The insights you need to prioritise, make decisions and track your impact. The data you need to help your team thrive.

<h5 class="heading mt-4 aos-init"> Take employee feedback to the next level</h5>If you're already gathering employee feedback but want to do more, we can show you how.

<div>The Ten Space survey platform does the hard work for you, reducing months of data collection and analysis into minutes.</div>

<div>Our survey platform delivers feedback surveys to gather responses back quickly for super-quick analysis and faster action.</div>

<div>Employee surveys, that allow you, your HR team and your leaders to focus on what they do best - building engagement and creating change.</div>

Search our Knowledge for answers to the things you need to know.                

Choose the plan that suits you

<ul><li>Access for up to 250 team members</li><li>Bi-monthly engagement surveys</li><li>Industry specific questions</li><li>Real-time results and analytics</li><li>Result segmentation, tracking &amp; comparisons</li><li>Suggested actions from experts</li><li><a href="/employee-engagement-model/">The Ten Space employee engagement model</a></li></ul>

<div class="text-center"><a>Find out more about advantage</a></div>

Fast and powerful engagement surveys

advantage

<ul><li>For all sizes of organisation</li><li>Advanced AI analytics</li><li>Build your own surveys</li><li>Distribution via email, WhatsApp &amp; SMS</li><li>Customisable data segmentation</li><li>Targeted surveys based on segmentation</li><li>Customised dashboards</li><li>Track key parts of the employee journey</li><li>Permissions based reports</li><li>Dedicated engagement managers to help you get the best results</li></ul>

For larger teams with dedicated requirements

enterprise

Build question sets unique to your business to get to the heart of the problem.

Set surveys to deliver when you want, to whoever you want, where you want.

Your business is comprised of lots of different teams that work in different ways.

Our platform is customisable to fit the needs of every part of your organisation.

Ten Space AI summaries reduce days of data analysis into seconds of processing. In a few clicks the key themes of your survey are summarised, allowing you to identify the parts of your business that need help. 

Simple, clear, easy to understand dashboards for faster desicion making.

Tag and segment data easily to identify areas of concern.

Get ahead by viewing results as they come in.

Confidently identify hidden meanings and discover trends.

Agile businesses need a flexible and inclusive approach.Ten Space reaches the parts that other platforms can't, using Whatsapp, SMS &amp; Email to gather employee feedback.This leads to higher participation and a more inclusive experience, capturing the data from all your people, easily.

The Ten Space survey platform offers a data-driven approach for HR professionals. You can easily design, gather and analyse real feedback from your across your business in real-time. 

Listen to HR Director's Cut - insight into your dilemmas, conundrums and questions

Engage your team to deliver the future of your business today. From only £3 per employee per month. Whether you're starting your employee engagement journey or taking your people strategy to the next level, we can help.

Capture and utilise diversity data to enhance your culture. Capture diversity data in an efficient and safe way. Explore diversity, equity, inclusion and belonging in your organisation. Ten Space supports your DEIB strategy. We can help you capture diversity data from your team in an efficent way to enhance your people data.

Elevate engagement. Retain talent. Supercharge performance. An engaged workforce helps businesses achieve so much more. The Ten Space survey platform captures the insights you need to understand employee engagement &amp; culture across your organisation. Take action &amp; drive change.

Create exceptional employee experiences. Optimise engagement. Supercharge your EVP. Let us take you on a journey.... Explore the experiences of your employees. Ten Space can help you to explore the journeys your employees take as they join your organisation, all the way through to when they leave.

Accelerate the performance of your teams to drive business performance. Explore what is driving, or holding back, your teams from delivering high-performance. We can help you explore high-performance in your organisation. Using our performance-focused surveys, we can help you uncover what is holding a team back from achieving their full potential.

Our monthly subscription fee includes our intuitive survey platform and wrap around service.

Ten Space fully supports your Diversity, Equity, Inclusion, and Belonging (DEIB) strategy in the workplace. We offer comprehensive solutions to help you efficiently capture diversity data from your team, thereby enriching your people data. Additionally, our platform enables you to explore the topics of diversity, equity, inclusion, and belonging within your workplace culture, providing valuable data and insights to inform and enhance your DEIB strategy.

Ten Space equips companies with the necessary resources, tools, knowledge and information to create the ultimate diverse and inclusive workforce. Our platform offers analytics and insights that enable organisations to develop and implement effective DEIB programs. From setting goals on equality to attracting diverse candidates during the hiring process, we provide solutions that address gender, race, ethnicity, and other dimensions of diversity.

Leveraging our data capture platform, we ensure that the process of collecting DEIB data is efficient, safe, and secure. Our platform is designed to capture data in a clean and organised manner, ready for your analysis and utilisation.

With our DEIB focused surveys, we enable you to capture the essential data and gain insights that support your DEIB strategy. We can explore general engagement across different demographics, or we can specifically focus on diversity, equity, inclusion, and belonging as central themes, allowing you to delve deeper into this critical area of culture.

As a trusted third-party platform that captures feedback anonymously, we provide a safe space for your employees to share their experiences and provide valuable feedback. This anonymity fosters an environment of authenticity and trust, enabling you to build an accurate and comprehensive picture of the insights you need to drive your DEIB initiatives.

We understand that your DEIB strategy is an ongoing journey, not a one-time event. That's why we help you regularly capture feedback and insights, allowing you to track your progress over time. By monitoring and analysing this data, you can demonstrate the impact and return on investment of your DEIB efforts, ensuring continuous improvement and advancement.

An engaged workforce helps organisations achieve their goals. Ten Space captures the valuable insights you need to build a positive culture through high employee engagement. Your people managers and leaders can easily identify and address those critical issues preventing high engagement and build a culture that everyone buys into.

Ten Space empowers organisations to unlock the full potential of their employee engagement strategy. By utilising our platform, people managers and leaders can leverage their knowledge, experience and approach to drive positive change throughout the workplace. Effective communication, addressing challenges and fostering a supportive culture are integral aspects of our platform, enabling you to build a thriving organisation that values its employees. With Ten Space, you have the necessary insights and data to prove the impact of your employee engagement strategy and continuously improve the employee experience.

"Ten Space help HR teams identify and resolve retention hotspots quickly. The data helps you improve every stage of the employee journey including hiring, onboarding, probation, reviews and exit interviews to continuously improve the employee experience and reduce retention risks"

<div><h3 class="heading pb-4">What is the Employee Engagement model?</h3>Some believe engagement is solely about having happy employees, but engagement goes beyond this. Enhanced employee engagement reveals itself when your employees reach their full potential and deliver exceptional performance at work.At Ten Space we use a simple model. It helps you explore engagement in your organisation. It shows you where you already excel and where you need to focus to improve.</div>

When your employees feel connected to the mission of the company, their engagement improves significantly. They find meaning and purpose in their work, knowing that their efforts contribute to something larger than themselves. They become more invested in the success of your organisation, leading to higher productivity, increased job satisfaction and a stronger sense of belonging within the team.

A great leader inspires and motivates their team members, earning their trust and respect. They provide clear direction, guidance, and support, allowing employees to perform their best and reach their full potential. A great leader creates a sense of empowerment, job satisfaction and loyalty among the team, leading to enhanced employee engagement and overall success.

 Employee engagement improves when your employees feel fulfilled in their role. When individuals find their work meaningful and aligned with their values, they are motivated to invest their time and energy into their work, going above and beyond to achieve goals. This positive mindset and attitude contribute to increased productivity, stronger teamwork and a happier work environment, ultimately enhancing overall employee engagement.

The highest-performing teams have one thing in common: psychologically safe workplaces. Psychologically safe workplaces promote healthier, more productive and more inclusive workforces. They also provide the environment in which innovation can thrive and people can perform at their best.

Ten Space is the platform to gather regular employee feedback. Every month, your employees are able to offer the feedback and insight you need to create positive change throughout your organisation.

The Ten Space engagement model underpins the data. It ensures a consistent approach to capturing feedback that can be measured over time. Our platform helps you build the perfect question set to understand the real issues preventing high engagement. 

 Ten Space does all the hard work, saving you days of admin. Questions are sent via email, WhatsApp or SMS and responses are gathered back in the platform. No matter where your employees are or how they work, there is always an easy way for them to provide their feedback. 

See responses as they're being submitted. Our dashboards display real-time information for you and your managers to access valuable insights at any time. This allows you to spend less time collating data and more time taking the actions that matter to build higher engagement.  

The Ten Space way

Retaining your best people is all about understanding the individual and collective journeys they're on. Ten Space allows you to predict retention issues before they occur and prevent your top talent from leaving.  

The Ten Space survey platform allows leaders to seamlessly follow their employees' journeys within the organisation, gaining invaluable insights into their professional growth and development. The platform provides a unique ability to monitor employee sentiment through live data streams from surveys, enabling leaders to make informed decisions to enhance workplace satisfaction.

All of your employees are on a journey. Even before they work for you, they're building an impression of your organisation through the hiring process. Common experiences for all employees may include hiring, onboarding, probation, promotion and exit. Ten Space allows you to unpack the employee experience at each stage of the journey, helping you improve the experience for future employees. 

Ten Space provides a highly customised in-depth feedback loop to understand which parts of your HR initiatives and processes could be causing retention issues. Our platform sends our feedback surveys at critical times to gather sentiment and understand feeling. At every step, you'll gain a true understanding of how employees really feel and what retention risks exist.

Ten Space makes the process of collecting feedback really easy. Our platform allows you to build and launch custom feedback loops that can analyse specific journeys being experienced in all parts of the organisation. You can customise your questions to gain a deep understanding of employee experiences. And our AI summaries make it easy to analyse retention hotspots at all times.

At any time, your HR team can log into Ten Space and view our feedback dashboards. Our customer success team will hold regular reviews and insights sessions with you, so you feel fully supported. We'll help you to get the most out of the insights you've captured and support you in taking the next steps to further enhance employee satisfaction. 

The Ten Space way

Ten Space assists you in exploring high-performance within your organisation. Leveraging our performance-focused surveys, we enable you to achieve your goals and unlock the full potential of your teams. Our platform helps you identify the unique qualities that make a team exceptional, empowering you to replicate and build upon their success. Analysing performance culture team by team in organisations where performance matters.

Ten Space equips you with everything you need to drive team performance and achieve success. By leveraging our platform, you can assess and enhance the culture, communication, management, individual commitment, projects and processes that contribute to team effectiveness. Through comprehensive performance evaluation metrics and insights, you gain a deeper understanding of your teams and can make informed decisions to drive improvement and productivity.

Utilising our performance-based question sets we’ll help you understand how to assess performance in organisation. We guide you by asking the right questions to extract the necessary insights on performance evaluation for teams. Whether your team operates in creative, technical, administrative, or sales-focused areas, we tailor the process to fit your team's specific requirements.

We assist you in segmenting your team data, enabling you to gain in-depth performance insights and understand the trends that impact team effectiveness. Our intuitive dashboard helps you quickly identify key insights from your results, allowing you to focus on actionable steps and next moves.

Harnessing the power of Ten Space as a trusted third-party anonymous platform, we provide a safe space for employees to share any challenges, barriers, or catalysts that affect their performance. This way, we foster a climate of openness, encouraging individuals to provide candid feedback that can uncover valuable insights.

We can help you integrate communication and training needs analysis into your surveys, allowing you to gather ideas and solutions directly from your team members. By capturing this information, you gain a clear understanding of work expectations and where your team would like you to focus your efforts to improve performance culture. There are no limitations or holding back when it comes to taking action.

Capture and utilise diversity data to enhance your culture.

Insights to understand the engagement and culture across your organisation

Identify and resolve retention hotspots in your organisation

Capture and utilise diversity data in an efficient and safe way to enhance your culture.  

Capture the insights you need to understand employee engagement &amp; culture across your organisation.

Create exceptional employee experiences. Optimise engagement. Supercharge your EVP.

Accelerate the performance of your teams to drive business performance

Build a high performing business powered by high performing teams

Educational content - book now or watch on-demand

Employee Engagement

Employee Retention

Team Performance

Blogs

Webinars

Resources

Podcasts

Employee Engagement

Want To Become a Fantastic Leader?

How can employee feedback change your business?

Tech in the North West

Case Study: BEAM Fieldwork

Are We Outgrowing The 8-Hour Workday?

The 7 Habits of Highly Engaging Leaders

The Strange Effects Weather Can Have On Employee Engagement

eNPS- Why Recruiters need to take it seriously.

How Stress Impacts on Creativity in the Workplace

Sign up for a monthly employee engagement round up